Privacy Policy
Last updated: March 24, 2026
Your privacy matters to us. Kiwi Suite does not sell your personal data to third parties.
1. Overview
This Privacy Policy explains how Kiwi Suite ("we," "us," or "our"), available at thekiwisuite.com, collects, uses, and protects information about you when you use our Service. By using Kiwi Suite, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
Account Information
When you create an account, we collect your name, email address, and password (stored as a secure hash). If you sign up via a third-party OAuth provider, we receive the information that provider shares with us.
Payment Information
Payments are processed by Stripe. We do not store your full card number, CVV, or card expiration date on our servers. We store only a Stripe customer ID and subscription ID to manage your account.
Content You Upload
Images and files you upload to create gang sheets or use with our AI tools are stored securely in cloud storage. You retain full ownership of your uploaded content. We process it solely to provide the Service to you.
Usage Data
We collect anonymized usage data such as pages visited, features used, and session duration to improve the Service. This data does not identify you personally.
Cookies
We use session cookies to keep you logged in and functional cookies to remember your preferences. We do not use advertising or tracking cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your subscription payments and manage your account
- Send you transactional emails (account confirmation, password reset, payment receipts)
- Respond to your support requests and communications
- Detect and prevent fraud, abuse, or security incidents
- Comply with applicable laws and regulations
We do not use your uploaded images or designs to train AI models, and we do not share your content with third parties for marketing purposes.
4. Data Sharing
We do not sell your personal data. We share information only with the following trusted service providers who help us operate the Service:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing and subscription management |
| Amazon Web Services (S3) | Secure cloud storage for uploaded files |
| Google (Gemini AI) | AI-powered image editing features (images processed transiently, not stored) |
5. Data Retention
We retain your account information and uploaded files for as long as your account is active. If you delete your account, we will delete your personal data and uploaded content within 30 days, except where we are required to retain it for compliance purposes (such as payment records, which are retained for up to 7 years as required by financial regulations).
6. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your account and associated data
- Portability — request your data in a machine-readable format
- Opt-out — unsubscribe from marketing emails at any time via the unsubscribe link
To exercise any of these rights, contact us at [email protected].
7. Security
We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Kiwi Suite account.
8. Children's Privacy
Kiwi Suite is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on the Service. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
